Your Company Information
Company
*
Mailing Address
Address 2
City
State/Province
Zip/Postal Code
Contact Information
Phone
Fax
E-Mail
*
Sales Contact
Title
QA Contact
Title
Quality Information
A. What type of supplier are you to Advanced Metal Etching?
B. Do you have a Quality System in place?
Yes
No
if so, please choose one of the following and return a copy of the current certificate with the survey.
QS9000
ISO 9001:2000
ISO (Other)
QA Manual
Certificate #
If you are certified in QS or ISO, you need NOT fill out the rest of the survey. Please provide your certificate number.
1. Is there a quality system?
Yes
No
Is it documented?
Yes
No
Is one in the process of being designed?
Yes
No
There is no system and no intention of creating one.
2. Does a Quality Manual exist?
Yes
No
Does it define responsible authorities and their effect on Quality?
Yes
No
No manual exists, but one is being created.
3. Do you have a documented procedure for dealing with non conformities?
Yes
No
Are non conformities reviewed, analyzed, and communicated to Advanced Metal Etching?
Yes
No
Are written responses returned in an appropriate time frame?
Yes
No
4. Is there a Quality department?
Yes
No
Who do they report to?
5. Do you have documented and scheduled upper management meetings to review the quality effectiveness?
Yes
No
6. Do you review contracts at the time of acceptance?
Yes
No
Do you match purchase orders against the request for part numbers, material specs, or design?
Yes
No
No verification is needed because it is for "reference only".
7. Do you perform audits on your processes and procedures?
Yes
No
Are the audits documented for review?
Yes
No
No, we do not audit processes or procedures, but do document required changed.
8. Are there documented procedures and work instructions?
Yes
No
Verbal training is all that is required.
Customer's documents is all that is needed by our employees.
9. Do you have a documented procedure for calibration of measuring equipment?
Yes
No
Are calibration dates, issues, and re-calls documented?
Yes
No
Are calibrated devices traceable to national standards and is the verification on file?
Yes
No
10. Is purchased material inspected upon receipt?
Yes
No
Is the inspection documented?
Yes
No
Spot checks are scheduled at certain intervals.
No incoming inspection is required for our process.
11. Do you use SPC to monitor and control your process?
Yes
No
12. Are all products and materials inspected and documented prior to shipping?
Yes
No
13. Is your handling, packaging, and shipping adequate to preserve the quality during shipment?
Yes
No
Are you willing to meet a customer's packaging and shipping requirements if it is not part of your normal process?
Yes
No
14. Do you have a procedure for identifying and segregating nonconforming material/product?
Yes
No
Do you perform root cause analysis to resolve a nonconforming issue?
Yes
No
Do you perform corrective action to verify the resolution of a nonconformance?
Yes
No
15. Do you have a system to review current and revised document during your process?
Yes
No
Do you have a master list of documents and current revisions?
Yes
No
16. Do you rate your supplier's based on a performance level?
Yes
No
Would you welcome a representative from Advanced Metal Etching to perform an on-site visit?
Yes
No
17. Do you have a system to monitor Advanced Metal Etching's requests/orders?
Yes
No
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